Posted in | Materials Processing

Ipsen Improves Customer Support with New Aftermarket Support Helpline

When it comes to thermal processing, success often depends on minimizing costly downtime and keeping heat-treating equipment running at its best. Now, customers can receive technical support, order parts, schedule service and request hot zones, upgrades or retrofits with Ipsen’s new Aftermarket Support Helpline: 1-844-Go-Ipsen.

“Providing customers with the ideal solutions for their needs has always been one of our primary focuses. One such need is immediate support, which is why we created our Aftermarket Support Helpline. Our new helpline connects customers to our experts when they need it most so we can help keep their furnaces working and ensure they have everything they need for continued success,” said Geoffrey Somary, president and CEO of Ipsen USA.

Ipsen’s Aftermarket Support Helpline offers full-service support for all of their customers’ heat-treating furnace needs. Ipsen customers can receive solutions for expanding their capabilities, increasing their flexibility, extending the life of their equipment and more by simply calling Ipsen’s new helpline.

When it comes to unparalleled support, Ipsen is a partner in success. Learn more about Ipsen’s 360º support for furnaces at

About Ipsen                                                                    

Ipsen designs and manufactures industrial vacuum furnaces, atmosphere furnaces and supervisory control systems for a wide variety of thermal processing industries, including: Aerospace, Automotive, Commercial Heat Treating, Energy and Medical. With production locations in Europe, America and Asia, along with representation in 34 countries, Ipsen is committed to providing support for customers worldwide. Choosing Ipsen means choosing a partner in success.

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