Downtime is one of the biggest enemies for those in the Thermal Processing industry. Whether equipment is down for routine maintenance or an unexpected mishap, being able to quickly receive critical parts and consumables can be the difference between success and disaster. Now, customers can use Ipsen’s Quick Ship program to receive one-day shipments of high-demand replacement parts.
With rapid turnaround times and on-time deliveries, the Quick Ship program provides access to specific parts during standard business hours: Monday through Friday, 8 a.m. – 5 p.m. EST. Customers can call 1-844-Go-Ipsen to receive immediate support. Not only are customers guaranteed same-business-day shipment for Quick Ship parts orders placed by 10 a.m. EST, but they also have the convenient option to request quotes through Ipsen’s online form: www.IpsenUSA.com/AMS-Parts-Quote.
“Ensuring customers have key parts when needed is critical to providing a positive customer experience. Our ultimate goal, and reason why we created the Quick Ship program, is to provide customers with the tools and support needed to minimize downtime and keep their furnaces operating at peak performance,” said Aaron Bolhous, Aftermarket Parts Manager at Ipsen USA. Replacement parts and consumables available through Ipsen’s Quick Ship program include:
- Element Hanger Assemblies
- Gas Nozzles
- Machined Graphite
- Moly-Threaded Rods
- Power Feedthrough Assemblies
- Pumps and Pump Fluids
- Raw Materials
- Washers, Wires and Nuts
When it comes to unparalleled support, Ipsen is a partner in success. Find the full list of Quick Ship parts and learn more about Ipsen’s 360º support for furnaces at www.IpsenUSA.com/Parts.