Lloyd Instruments, a world-renowned manufacturer of materials testing machines and part of AMETEK Inc., has further strengthened its service and support team in the UK and Ireland with the addition of two further regional Service Engineers.
As part of a financially sound, leading global manufacturer of electronic instruments and electromechanical devices that enjoys annual sales of $3 billion and a 1200-strong workforce in the UK, Lloyd Instruments' UK customer support structure has never been stronger.
The new Service Engineers bring over 20 years combined experience in electronics engineering support to the Lloyd Instruments regional Service team. Fast service response across the UK and Ireland is backed by an in-house technical support team which includes Jason Pearce, an engineer with more than 25 years service at Lloyd Instruments. All UK service engineers are UKAS (United Kingdom Accreditation Service) accredited.
Lloyd Instruments' in-house calibration laboratory has also been UKAS accredited for more than 20 years, offering UKAS approved verification and calibration of force measuring systems in tension and compression, including verification of machines from other manufacturers. The laboratory has issued more than 25,000 UKAS accredited (or their equivalent) calibration certificates to UK customers alone. The calibration laboratory is also accredited to ISO 17025-2005.
Customers are fully covered with traceable UKAS certificates from installation of the machine through the length of its life. Installation and training is carried out at the customer's premises and a UKAS certificate issued. At the end of the warranty period customers are contacted concerning machine recalibration and the type of service contract required.
Strong service and technical support is not restricted to the UK and Ireland. The service and support team based in France extends to N. Africa, while in Germany, a similar team provides support across Germany, Austria and Switzerland.
The service department in Denmark is also certified to perform traceable calibration according to UKAS, and AMETEK S.A.S., sister company of Lloyd Instruments in France, is COFRAC accredited (Accreditation N°1-0884). COFRAC and UKAS are members of EA (European cooperation for Accreditation) which is recognized by all European countries as well as all over the World. There is a similar story in other regions. With an international network of distributors offering technical and service support, Lloyd Instruments continues to offer accredited facilities at locations throughout the world.