Oxford Instruments Plasma Technology has recently created a dedicated Training Facility at its Bristol, UK headquarters and extended its training course schedule as part of an ongoing programme of expansion and facility improvements.
The Company fully recognises the importance to customers of maximising their machine uptime and process knowledge, and aims to provide the very best training, in order to ensure machines are maintained and used to their full capabilities. While Oxford Instruments offers extensive Customer Support maintenance & service packages, it is always beneficial for customers to have enough knowledge to maintain and run their own machines on a day-to-day level. These courses aim to assist Customers in achieving this.
The new course schedule includes training on PlasmaPro System 80/800, PlasmaPro System 100/133, PlasmaPro NGP 80, PlasmaPro NGP1000, plus the HINE/EMS Robotic transfer arm, and End point detection.
Pete Hunt, Oxford Instruments Customer Service and Support Manager comments, "As a leader in system manufacture for both the Production and R&D markets, we realise the importance of machine maintenance and uptime. Our courses are designed to improve process knowledge and system maintenance techniques for engineers and technicians. They are given by our experienced Training Officer, Nick Curtis, with the support of the Company's process and system engineers, who not only know the systems but understand our Customers' individual requirements."
Customer feedback on training has been excellent, with participants finding both the theory and practical sessions beneficial and well organised. As Hilary Tanner of L-3 EOS commented, "You supplied good, solid, thought-provoking information."
In order to provide the very best training packages, course numbers are limited so that participants gain a real insight at first hand into the machines.