Shimadzu Scientific Instruments now offers a Virtual Advisor for its TOC-L analyzers. Accessible online, the TOC-L Virtual Advisor provides users with 24-hour technical and maintenance support free of charge.
TOC-L customers can create and store their system configurations and then use the TOC-L Virtual Advisor to find maintenance procedures designed specifically for their TOC system. Users will receive faster, enhanced responses to tech support questions due to the Virtual Advisor's improved system configuration recording functionality.
The TOC-L Virtual Advisor includes:
- Animated flow diagrams;
- Daily maintenance procedures;
- Animated periodic maintenance procedures; and
- TOC-related glossary and material safety data sheets.
To access the TOC-L Virtual Advisor, visit http://toclva.ssi.shimadzu.com.
About Shimadzu Scientific Instruments Inc.
Shimadzu Scientific Instruments (SSI) is the American subsidiary of Shimadzu Corp., headquartered in Kyoto, Japan. Founded in 1875, Shimadzu is a $2 billion multinational corporation with three major divisions: Medical Diagnostics, Aerospace/Industrial and Analytical Instruments. The Analytical Instruments division is one of the world's largest manufacturers of analytical instrumentation and environmental monitoring equipment. In 1975, SSI corporate headquarters was established in Columbia, Md., to provide analytical solutions to laboratories in North, Central and parts of South America. In the United States, SSI has a network of more than 50 locations providing local and regional sales, service and technical support.