A recent survey conducted by Cherwell Laboratories, a supplier of microbiology media and instruments for pharmaceutical and related industries, has revealed that the overall customer satisfaction levels of consumers utilizing Redipor Prepared Media products packed in Cherwell’s new laminated film wrap were high.
The novel bi-layer flow wrap is mainly developed for automated packaging and it increases product safety and decreases product handling. The packaging product offers high clarity, and ensures better visibility of labeling and plate condition via intact packaging. Thus, the film wrap maintains sterility and shelf life.
Cherwell mainly focuses on excellence in products and customer services and it always intends to work with customers to make sure that they obtain the best products to address their individual needs. Hence, the company performs a survey every time to discover potential areas for improvement and for considerable product changes. The majority of surveyed customers were either satisfied or very satisfied with Cherwell’s flow-wrap packaging solution.
Redipor series includes the following prepared microbiological media products: gamma irradiated media, contact plates, Petri dishes, infusion bags, diluents and bottled broths. Andrew Barrow, the company’s Sales Manager, noted that they will continue to enhance their products and services to maintain the ongoing satisfaction levels of their customers. All media products are manufactured based on the ISO9001:2008 quality management system and are offered in various quantities and formulations with packaging options.
Source: http://www.cherwell-labs.co.uk/